2019 Annual Conference Session Details

Self Care for Busy Higher Ed Professionals

Presentation Slide Deck

Do you find yourself working and working and never taking time away from the job?  Feel like you're wearing your shoulder blades for ears?  Then this session's for you!

This session draws on over 10 years of experience in a Level III trauma center, two additional years on board a 911 ambulance, and over 20 combined years of crisis and incident management.  While we may not be in the same situations as emergency responders, taking time for ourselves is a crucial skill, and one that our future selves will thank us for.

We'll be talking about self-care, why it's so important in today's age of "on all the time" activities, how to fit it into your daily life, and how to hack a few minutes out of your day to keep yourself from burning out.

Presenter:

Katherine Cable

Academic Records Coordinator

Southern Oregon University

Composing Diplomatic and Collaborative Emails

Presentation Slide Deck

In higher education, we conduct a large amount of our work through email. This session will cover approaches and tips for composing emails that provide diplomatic enforcement of policies while also fostering your relationships and your reputation as a helpful resource. Key topics will include preparation, goal-setting, audience considerations, effective structuring, word choice, and some real-life revision examples.

Presenter:

Katrina Highland

Associate Registrar

Southern Oregon University

Single Stop for Support

No slide deck available

Every campus is facing students living in poverty and struggling with how to support them. This session will describe the implementation of a Single Stop office, where the goal is to connect students to resources to address their needs relative to persisting in school and completing their degrees. These services enable those individuals to complete their education, obtain good jobs, and achieve financial self-sufficiency. In this session we will do a live technology demo with audience participation, followed by a Q&A.

Presenter:

Amanda Stanley

Program Coordinator, Single Stop Office

Linn-Benton Community College

Using Courage to Capitalize Our Potential

Presentation Slide Deck

Be brave!  Come learn tips and techniques to make the most of our abilities to become better.  Talk with us about how we can encourage ourselves, our colleagues, and our institutions to improve.  Tapping into research, our own experience, and the wisdom of everyone in the room, we will be emboldened.  Benefit from a bundle of ideas, big and small.

 

Presenters:

Julia Pomerenk

University Registrar and Assistant Vice President for Student Services and Enrollment Management

University of Oregon


Alisha Higley

Customer Service Manager of Enrollment Operations

Southern Oregon University

Yo Ho Ho, Oregon Promise!

Presentation Slide Deck

A session to explore what solutions two diversely different schools (rural and urban) have implemented at their institutions for this program and lessons learned along the way. Participants will be encouraged to engage in conversation about their campus experiences.

 

Presenters:

Tama Bolton

Coordinator of Outreach and Recruitment and Oregon Promise Academic Advisor

Columbia Gorge Community College


Roberto Suarez

Oregon Promise Program Manager

Portland Community College

How Are We Doing?: Making Assessment Easier

Presentation Slide Deck

Everyone is looking for ways to measure their efforts, but the effort it takes to measure can be overwhelming! At Portland State, we are using a quick and easy electronic survey to evaluate a few basic cornerstones of our service philosophy. Additionally, while transitioning to a new registration platform, we employed a simple student survey to prioritize the need for modifications. Come to this session to hear about what we've done and what we've learned from our latest assessment projects. Please come ready to discuss your recent assessment successes!

 

Presenter:

Nicole DuPont

Associate Registrar

Portland State University

Creative Piracy: How to Steal Useful Ideas From The World of Design


Presentation Slide Deck

"Creativity" may not be the first word that comes to mind when you think about your line of work, but we have more opportunities than we realize to apply creative principles to what we do. In this session we will use a creative problem-solving technique known as "Design Thinking" to collectively solve a real-life problem experienced in a Registrar's office. We'll also discuss some basic principles of visual design and explore ways that simple changes to your visual materials can have a powerful impact. By taking some time to creatively and thoughtfully consider how we design our processes and our visual messaging, we can make things look better, function better, and ultimately better serve our campus.

 

Presenters:

Caitlin Hansen

Degree Audit & Transfer Credit Specialist

Lewis & Clark College


Robin Jarecki

Associate Registrar

Lewis & Clark College


Round table: Degree Works

No Slide Deck Available

This is your opportunity to meet professional colleagues from around the state! This is a fantastic networking opportunity and a chance to learn from the collective wisdom of your peers.

Facilitator:

Jared Forell

Assistant Director of Admissions & Records

Central Oregon Community College

Round table: Oregon HB 2998 Updates

No Slide Deck Available

House Bill 2998 (2017) attempts to mitigate credit loss by requiring community colleges and public universities to align pathways for community college students in Oregon as they transfer to an in-state, public university. HB 2998 directs the Higher Education Coordinating Commission (HECC) and Oregon's community college and public universities to work together to improve transfer pathways between Oregon's community colleges and public universities. Specifically, the bill requires the creation of two types of pathways:
1) One or more foundational curricula (now called Core Transfer Maps) that contain at least 30 credits, all of which are transferable to any public university and count toward degree requirements; and
2) unified statewide transfer agreements (now called Major Transfer Maps), which are discipline-specific pathways of roughly 90 credits, all of which are transferable to any public university and count toward a degree in the specific discipline.

To date, the HECC, community colleges, and universities have made significant progress toward fulfilling the mandates of HB2998. This session will provide an update on implementation progress and it will outline the next steps in this work.

 

Facilitator:

Kia Sorensen

Academic Policy Specialist

Higher Education Coordinating Commission

Round table: Oregon Transfer Days

No Slide Deck Available

With an increased focus on transfer students, it is important that we continue to look at how we recruit and assist students as they transition from the community college to four-year institutions. Come talk about what works, what doesn't and how we can improve OTD for all.

 

Facilitators:

Rick DeBellis

Associate Director of Enrollment Management

Oregon State University


Marla Edge

Director of Educational Partnerships and Outreach

Oregon Tech


Tania Hand

Associate Director of Admissions

Pacific University

 

Round table: Guided Pathways

No Slide Deck Available

This is your opportunity to meet professional colleagues from around the state! This is a fantastic networking opportunity and a chance to learn from the collective wisdom of your peers.

 

Facilitator:

Danny Aynes

Director of Enrollment Services/Registrar

Linn-Benton Community College


 "Mapping" Student Success

No Slide Deck available

Let's take a look at two University of Oregon projects that utilize campus maps in concert with other technologies to enhance student success.  The first will include a demo, discussion and usage stats of the MyClassMap application that ties real time course/exam registration to our campus map buildings and interior classroom locations.  The second project will review UO Duck Food Cache, student food sustainability/scarcity catered event texting notification and location mapping tool.  This work builds off of ideas and work from Johns Hopkins and HSU's Oh SNAP! Program.  Come map with me, brainstorm and share other ideas for future usage of maps to aid our students in their education journeys.

 

Presenter:

Jim Bouse

Director of Enrollment Management Technology

University of Oregon

My Gender is Pirate: Data Collection and Identity

No Slide Deck available

Good data collection often means limiting the range and type of answers a respondent can provide. States around the country, including Oregon, are increasingly providing their residents with nonbinary gender options in official documentation, but there are challenges. California lets residents change their birth certificates, for example, while Oregon only allows residents to change their identification cards. Furthermore, some individuals identify their genders beyond the male/female/nonbinary categories. How do we address the rapidly changing language around gender identity our student population is now using? Hear how some of these conversations are leading to policy changes on campuses. This session starts a conversation through two lenses - a university communications professional exploring options for inclusive campus data protocol, and a former student from the same campus when it first initiated a process to provide a more inclusive environment.

 

Presenters:

Courtney Harmon

Graphic Designer II

San Diego State University


Edward SanFilippo

Alumnus

San Diego State University

 Dupes - How We Took Control of Duplicate PIDMs at COCC

No Slide Deck Available

Duplicate PIDM records create confusion and bad data for students, employees and multiple departments across the college. This session will explore steps taken by the registrar's office at Central Oregon Community College to manage, control and reduce the number of duplicate PIDMs and the problems associated with them.

 

Presenter:

Denise Hatch

Enrollment Technical Specialist Sr.

Central Oregon Community College

Collaborations in Support of Student Advising

Presentation Slide Deck

Advising students at colleges and universities is a responsibility shared across the campus and is supported by technology, faculty, staff, and student mentors. In a faculty adviser model, ensuring the necessary information is available to students and faculty is a challenge often managed by registrar and student services staff. In this session we will discuss successful collaboration efforts at Reed College, initiatives underway, and lessons we have learned as we have navigated the transition to an online advising documents system, seen increased student demand for advisers in STEM fields, and addressed student concerns about the overall advising experience.

 

Presenters:

Nora McLaughlin

Registrar

Reed College


David Gruber

Assistant Dean of Students for Academic Support

Reed College


Martha Schlitt

Associate Registrar

Reed College

Certified Electronic Diplomas (CeDiploma®): The most advanced electronic credential

No Slide Deck Available

Graduates need their diplomas faster than ever before, for job applications, Grad school acceptance, certifications, social media postings and more, both internationally and domestically. Paradigm offers the fastest and most advanced solution for both paper and electronic diploma services. Come and participate in this informative session as we discuss all of the features of the CeDiploma, what makes it different from a basic ediploma and how this modern answer to diploma fraud will truly excite your students. Additional services such as direct mailing of documents to your students, affordable presentation products for your ceremonies and quick turnaround times will make life easier for you and your staff all while giving your students exceptional results!

 

Presenter:

Elizabeth Kunde

Executive Director Sales and Client Relations

Paradigm, Inc.


Root Cause of Micro-Aggressions: Unpacking 'Intent vs Impact' and How to Move Forward

No Slide Deck Available

This session will focus specifically on racial micro-agressions. There are many forms and interactions of micro-aggressions, but for the purposes of the discussion, race will be the catalyst. Participants will explore where these interactions emanate and how to constructively engage in facing up to intentions vs impacts of micro-aggressions.

 

Presenter:

Javier Cervantes

Director, Institutional Equity and Student Engagement

Linn-Benton Community College

Closing an Institution: The Registrar's Role

No Slide Deck Available

The higher education landscape is changing rapidly and an increasing number of institutions are struggling to stay financially viable. When the most unfortunate happens -- a decision to close an institution -- the Registrar's Office plays a critical role in winding down operations. Join two registrars who lived through this experience as they discuss the logistics of closing an institution and the role that the Registrar plays in supporting students, faculty, and staff during closure proceedings.

We'll cover topics including planning for teach outs, conferring final degrees, and the transferring of records to a new custodial institution, among others. We'll also discuss what we wish we knew and had considered going into the process.

 

Presenters:

Ryan Clark

Registrar

Portland Community College


Annie Girardelli

Former Registrar

Marylhurst University

 #squadgoals

No Slide Deck Available

#squadgoals addresses the values of meaningful community through a discussion about the importance of strong team relationships. Throughout the session we will discuss the necessity of a positive team environment and provide concrete methods for our participants to use to promote these bonds within their own institutions. Topics will focus on different ways to strengthen and improve relationships, team talk during onboarding, collaboration across institutional departments, as well as the crucial role the manager and/or team leader plays in creating an atmosphere where your coworkers are welcoming and supportive.

 

Presenters:

Tiffany Thom

Academic Scheduling Coordinator

Southern Oregon University


Alisha Higley

Customer Service Manager of Enrollment Operations

Southern Oregon University

 National Student Clearinghouse – Enrollment Reporting and Compliance

No Slide Deck Available

General NSC session with a somewhat deeper dive into the NSC Enrollment Reporting service.  There will also be an opportunity for attendees who bring their own tablets/laptops to meet with NSC subject matter expert Tina Damico for a limited amount of time to discuss school-specific issues.

 

Presenters:

Phil Spitz

National Student Clearinghouse Regional Director, Western Region

National Student Clearinghouse


Tina Damico

National Student Clearinghouse


FERPA: What You Need to Know

Presentation Slide Deck

In this two-part session, LeRoy Rooker, former Director of the Family Policy Compliance Office at the U.S. Department of Education and current AACRAO Senior Fellow, will review the fundamentals of the Family Educational Rights and Privacy Act and how it affects higher education. Take advantage of this opportunity to seek clarification on your questions and concerns.

 

Presenter:

LeRoy Rooker

Former Director of DOE Family Policy Compliance Office
AACRAO Senior Fellow

U.S. Department of Education

         

 

Statewide & Legislative Updates


Presentation Slide Deck

Come to this session to get the latest information from statewide leaders. This session provides an overview and update on the activities and changes that are happening throughout public higher education in Oregon. Hear about current initiatives, governance and legislative issues and the impact they will have at institutions statewide.

 

Presenters:

Anthony Medina

Operations Policy Analyst, Public University Coordination

Higher Education Coordinating Commission


Eric Juenemann

Career Connected Learning Specialist

Higher Education Coordinating Commission



Independent College/University Updates 

No Slide Deck Available

Get the latest updates on the Alliance, higher education initiatives in Oregon and the implications for private institutions.

 

Presenter:

Jim Bauer

President, Oregon Alliance of Independent Colleges & Universities

       

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